Shipping policy

Free shipping on every order.

OrthoFlexx® ships worldwide. Every order leaves within 24 business hours.

You get an email with your tracking number when your order ships. Tracking can take up to 24 hours to show the first update.


Delivery times


In business days, from order to delivery:

Destination Average Range
US 4 2–8
UK 6 5–8
Canada 9 4–11
Australia 10 5–13
Hawaii, Alaska 9 7–13
Puerto Rico, U.S. Virgin Islands 8 5–10
Armed Forces 13 10–21
Rest of the world 9 2–12

Lost or damaged package

We send you a new one.

Changing your address

If we need to send your package to a different address after it has shipped, an extra shipping fee applies.