At OrthoFlexx, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
You will receive a confirmation email with a tracking number when we ship the order. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
If you have ordered two items from us, please note that they may arrive in separate packaging at separate times. We appreciate your understanding.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 business hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, the delivery time may vary by location. Please take a look at the estimated time below by location.
|US||8 days||5 - 13 days|
|UK||8 days||5 - 13 days|
|AU||13 days||7 - 20 days|
|CA||11 days||7 - 16 days|
|Hawaii, US||22 days||15 - 32 days|
|Others||11 days||7 - 15 days|
Shipping cost is calculated at checkout.
REVISED SHIPPING ADDRESS
Should you require us to reroute your package to an alternate address from the one initially provided, please note that an additional fee for this modified shipment will be incurred.